Vision Care Direct
Challenge
Members needed secure, on-demand mobile access to vision care plan information, clinic locations, and digital insurance ID cards without logging into a fragmented web portal.
Solution
We built a cross-platform mobile application with secure authentication, real-time clinic search, digital ID card storage, plan details, and push notification support for plan updates and appointment reminders.
Result
Members gained full plan self-service on mobile, reducing inbound administrative inquiries and improving member satisfaction scores.