Transforming the Window Shutter Shopping Experience
E-Commerce/Shutters
Services Provided
Project Overview
Shutters365 is a leading e-commerce store in the UK. It makes the entire experience easy for homeowners to modernize and install bespoke window shutters. The goal of this project is to create a customer-centric experience. It empowers customers to customize their designs and order premium shutters directly online. It makes the process easy and reduces the need for in-home consultations.
This client approached Digisoft Solution to develop an advanced, powerful, user-friendly digital platform. This platform integrates smooth online shopping with the advantage of DIY installation. We developed Shutters365 on WordPress, which offers smooth personalization and also boosts accessibility. It ensures a seamless, complete shopping experience. This platform delivers DIY products to your doorstep.
Their primary aim is to create a tailored, scalable, cost-effective e-commerce platform that quickly reduces the need for consultations. Their primary aim is to provide customer satisfaction and maintain product quality.
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The Concept
The vision behind the launch of Shutters365 is to give the showroom experience online. Most shutter companies always depend on in-person visits. This increases costs and reduces flexibility.
The goal of Shutters365 is to deliver a DIY-driven platform. Here, customers can easily:
- They can quickly design their shutters through a modern customization process.
- They can get instant quotes and quickly complete their online purchase.
- Customers can easily get complete DIY installation guides and video tutorials.
This modern way of purchase is affordable, transparent, and delivers tailored shutters.
About the Client
Shutters365 is a top brand based in the UK that uses modern technology to offer bespoke shutters. Their goal is to make the buying process simple for homeowners because they prefer the satisfaction of doing it themselves without losing quality.
Shutters365 offers customized shutters that are crafted from premium materials such as PVC, Paulownia, and Basswood. They make sure that their customers receive the best product that fits their budget, needs, and style perfectly.
They choose a delivery model at the door, so this reduces middlemen and overhead costs. It helps them to deliver outstanding products to customers across the UK.
Core Features & Functionalities
At Digisoft Solution, we integrate advanced features to make Shutters 365 a feature-rich and best-performing platform. This helps us in driving conversions and enhancing user experience.
Custom Shutter Builder
We use a user-friendly and dynamic configurator. It also allows customers to choose their favorite materials, panel styles, and finishes. You can analyze your order immediately to know the pricing.
Payment Integration
We also integrated the payment method Stripe into this website for smooth and secure online transactions.
Direct Door Delivery
To offer fast and reliable delivery of the products in the UK, we have also automated order tracking. It is also integrated with their logistics partner to make the fulfillment process smooth.
DIY Support Section
Our goal is to reduce the dependence on external professionals, so we create a DIY support section. You will get detailed information with tutorial videos, a complete installation guide, and an FAQ in this section that helps their customers to order and install shutters.
Customer Reviews & Support
We understand that customer support and reviews are crucial for any business, so we have integrated this feature on this website. It creates trust; customer also receive complete contact support and chat so they can help in solving their doubts.
Technologies We Used
At Digisoft Solution, we built our client Shutters 365 website on WordPress with tailored features.
Technology Stack:
- WordPress CMS: This helps our client to handle dynamic features such as content, blogs, and product information.
- WooCommerce: To manage an advanced e-commerce platform and provide shopping cart functionality.
- Stripe Payment Gateway: This payment gateway helps in secure online payments instantly.
- HTML5, CSS3, JavaScript: This technology helps to make the website mobile-friendly, responsive, and engaging.
- Yoast SEO: This plugin helps to optimize on-page and enhanced organic visibility.
- Caching & Optimization Tools: It helps in making the website page load faster and improves the user experience.
Testing Method
Our QA experts followed an advanced multi-layer testing process to ensure a smooth user experience.
- Functional Testing: It helps us to ensure all integrated features, from product configuration to checkout, work perfectly.
- Performance Testing: Our team assessed site load times, responsiveness, and scalability during high traffic. devices.
- Cross-Browser & Mobile Testing: We aim to provide smooth performance across all browsers and devices.
- Security Testing: We also verified Stripe integration, SSL setup, and data protection measures.
- User Acceptance Testing (UAT): This is also conducted with users to enhance usability and ensure customer satisfaction.
Outcome
With Shutters365, customers across the UK can now buy and install bespoke shutters. They successfully merged traditional craftsmanship with digitalization. It offers an outstanding e-commerce shopping experience.
Key Achievements:
- Enhanced Online Presence: It improves the brand visibility and customer engagement through an optimized website.
- Increased Sales Efficiency: At Digisoft Solution, we make the customer journey smooth. It also reduced sales overheads and improved conversion rates. devices.
- Positive Customer Feedback:Their customer praised the platform for its ease of use, transparent pricing, and reliable delivery.
- Empowered DIY Culture: With this, their customers gained confidence to measure, order, and install shutters independently.